Refund Policy

Last updated: December 2024

1. Digital Products Policy

Important: Due to the digital nature of our products, all sales are final. We do not offer refunds for digital downloads once they have been delivered.

This policy is in place because digital products cannot be "returned" in the traditional sense. Once you download a digital product, you have immediate access to all its content and benefits.

2. Before You Purchase

To ensure you make the right choice, we provide:

  • Detailed product descriptions and previews
  • Clear specifications and requirements
  • Customer reviews and ratings
  • Sample content where applicable

Please review all product information carefully before making your purchase. If you have any questions about a product, contact us before purchasing.

3. Technical Issues

If you experience technical difficulties with your purchase, we will work with you to resolve the issue:

  • Download problems or corrupted files
  • Compatibility issues with your system
  • Missing or incomplete product files
  • Access issues with your account

In such cases, we will provide technical support and, if necessary, re-deliver the product or provide alternative solutions.

4. Billing Errors

If you believe you have been charged incorrectly, please contact us immediately. We will investigate billing errors and provide appropriate resolution, which may include:

  • Refunding duplicate charges
  • Correcting billing amounts
  • Providing account credits

5. Subscription Services

For any subscription-based services we may offer:

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds for unused time in the current billing period
  • You retain access to the service until the end of your paid period

6. Chargebacks and Disputes

If you initiate a chargeback or dispute with your payment provider, we may suspend your account until the matter is resolved. Please contact us directly to resolve any issues before initiating a chargeback.

7. Contact Us

If you have questions about this refund policy or need assistance with a purchase, please contact us:

Email: support@getforgeble.com
Response Time: Within 24-48 hours
Business Hours: Monday - Friday, 9 AM - 5 PM EST

8. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new policy.